Support

Support for every Prometheus workspace.

For account access, plan choice, billing, PowerPoint install, privacy, or data requests, email admin@prometheusplatforms.ai and include the product you need help with.

PPT Monster setup

Get help creating an account, verifying email, choosing a plan, installing the PowerPoint add-in, or opening it in PowerPoint.

Install guide

PrometheusPlay and Pro

Get help with the web workspace, personal AI workflows, account access, and product updates.

Open workspace

Account and privacy

Request account help, data deletion, or privacy support from the email associated with your account.

Data deletion

Public links

Privacy, terms, deletion, and status.

How do I contact support?

Email admin@prometheusplatforms.ai with the product name, account email, device or platform, and a short description of the issue.

I did not receive a verification or password email.

Check spam or junk folders first, then email support from the address you used during signup so we can inspect the account flow.

Can I request deletion of my data?

Yes. Use the data deletion page and email from the account associated with the product so the request can be verified.

Where should reviewers or partners go?

Use the footer links for privacy, terms, deletion, support, status, and product pages. For specific review instructions, email admin@prometheusplatforms.ai.